General FAQ's
To reserve your date, simply get in touch with us by submitting an inquiry on our “Contact Us” page, or giving us a call directly. Once we receive your request, we’ll promptly set up an online invoice for you to make a deposit payment and secure your booking.
Certainly! We understand that some customers may prefer to pay for our services in installments, which is why we offer this payment option after the initial deposit is made. Simply let us know that you would like to pay in installments when you make your booking. It’s important to note that the full amount must be paid in full seven days prior to the event to ensure that everything runs smoothly.
To secure your date, we kindly request a deposit of £50 at the time of booking. Please note that this deposit is non-refundable. At Snap Tastic, we strive to provide you with the highest level of service, so in the event that you need to change your booking date, we won’t charge you any additional fees for doing so.
If for any reason you need to cancel your booking, we’ll be happy to accommodate your request. We will refund any pre-paid installments, except for the £50 deposit which is non-refundable.
We offer complimentary delivery for our photo booth within a 50-mile radius of Rotherham. For locations beyond the 50-mile radius, we charge an additional fee of 50p per mile each way to and from your venue.
Yes you have the flexibility to choose between a green screen backdrop, which lets you add a digital background of your choice to your photos, or one of our standard backdrops. The choice is yours!
We give you the freedom to choose between frameless prints or themed frames with multiple images, depending on the occasion. During the booking process, our team will consult with you to determine your preference and guide you through the options available.
We take care of the little details, which is why we provide a diverse collection of props that your guests can use to strike a pose and make lasting memories. From quirky hats to funky sunglasses and everything in between, our prop selection will add a touch of fun and playfulness to your event.
Venue FAQ's
To ensure that our photo booth can be set up properly and provide the best experience possible, we require a minimum space of 4 x 4 meters and 2.5 meters high. We kindly ask that you confirm this space requirement with your venue prior to booking, as it is important to ensure that the necessary space is available for us to set up the booth properly. This will help us to provide you with the highest quality service and ensure that your photo booth experience is a success.
You can have peace of mind knowing that we are fully insured and all of our equipment is thoroughly inspected for electrical safety. If needed, we would be happy to provide you and your venue with copies of our insurance and electrical safety certificates. We take great pride in our commitment to safety and professionalism, and we strive to exceed your expectations with every event we are a part of.
To ensure that everything runs smoothly and that our setup is complete, we kindly request to arrive at least an hour before the start of your event. This will allow us ample time to set up all equipment and perform necessary checks to ensure that everything is working correctly. Our team is dedicated to providing you with the highest level of service and professionalism, and arriving early is just one of the many ways we ensure that your event is a success.
Additionally, please note that our take down time typically takes around 30-45 minutes. This is an important consideration to keep in mind when planning the schedule of your event, and we appreciate your understanding as we work to efficiently pack up our equipment and ensure that everything is properly taken down. Thank you for your cooperation, and we look forward to being a part of your event.
In order to power our equipment on the day of your event, we kindly request access to an electrical socket. Please be assured that all of our equipment has been thoroughly tested for electrical safety prior to your event, so you can enjoy your celebration with peace of mind. We take great care to ensure that all necessary precautions are taken to provide a safe and enjoyable experience for you and your guests. Thank you for entrusting us with your event, and we look forward to working with you.